Return Policy 退換貨政策

14-Day Return & Exchange Guarantee:

Customer's satisfaction is our first priority! If you are not entirely satisfied with your purchase, refund or exchange can be made under the following terms & conditions.

  • You must return the item in its original packing in order to effect a refund or exchange within 14 days upon receiving the item.
  • Full refund will only be given for items that are unopened. For opened or used items, 50% refund will be given and the item must be at least 75% full.
  • Any unopened item can only be exchanged for items of the same or higher value. Customers are liable to pay the difference for a higher valued item. No credit will be given for exchange of lower valued items.
  • Get in touch with us directly for refund/exchange via email( or WhatsApp(6825 6235).



    • 在收貨後14天內,寄回完整包裝的貨品作退款或更換。
    • 全數退款只限未開封貨品。已開封或使用過的貨品可獲50%退款,而該退回貨品必須尚餘最少75%的產品。
    • 任何退回貨品只限更換同等價值或價值較高之貨品。顧客須支付價值較高之貨品的差額。如更換價值較低之貨品,所有餘額將不獲退回。
    • 請以電郵(或WhatsApp(6825 6235)與我們聯絡有關退款或換貨。